Partner With L'lure Home and Living
Who We Work With
From Discovery to Delivery
Discover our brand
Explore our collection of sculptural ceramics and home decor pieces
Share your vision
Tell us about your project requirements and design preferences
Curate
We help you select the perfect pieces for your space
Delivery to your site/project
Receive your carefully packaged items at your location
Order & Cancellation
Once an order is placed, it cannot be cancelled. All sales are final.
Shipping Charges
Shipping charges vary depending on the product category.
All orders are shipped from New Delhi, India.
Exchange & Return
We do not offer exchanges or returns for any product due to dislike, change of mind, or sizing issues.
Kindly review all product details (size, color, and description) carefully before placing your order.
Shipping Timelines
We aim to dispatch all orders within 24 business working hours across India.
Saturdays, Sundays, and public holidays are not considered business days.
Prepaid Orders
Prepaid orders are delivered within 7–10 working days across India, subject to shipping partner timelines.
These timelines are indicative, and delays may occur due to external factors beyond our control (such as weather, strikes, or logistics issues).
Some areas may be non-serviceable or may attract additional shipping charges. Please contact us to confirm before placing your order.
Certain furniture items or “Enquire Now” products may require special handling and custom shipping solutions. For assistance, contact us at:
📞 +91 8595964022
Cash on Delivery (COD) Orders
COD orders are delivered within:
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Delhi: 2–4 working days
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Rest of India: 7–9 working days (subject to courier timelines)
COD is not a trial service. Full payment must be made at the time of delivery.
Refusing a COD order may lead to deactivation of the COD option for future purchases.
Our team will contact you to confirm your COD order:
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We will make two attempts to reach you.
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If unconfirmed, the order will be automatically cancelled.
Open delivery is not available, as deliveries are handled by third-party logistics providers.
COD is available for orders up to ₹20,000 only.
Damaged or Incorrect Product
If you receive a damaged or incorrect product, please notify us within 24 hours of delivery.
Ensure you take photos and an unboxing video as proof and share them with us at:
📧 support@llurehomeandliving.com
📞 +91 8595964022
Once the complaint is verified and deemed genuine, we will initiate the replacement process.
In case the product is unavailable, a store credit of the same amount will be provided.
Incorrect Address / Return to Origin
If an order is returned to us due to an incorrect address or pincode, the customer will be responsible for the reshipping charges.
Additional Information – Please Note
Policy Updates
We reserve the right, at our sole discretion, to update, modify, or replace any part of our Shipping, Exchange, and Return Policy by posting revisions on our website. It is the customer’s responsibility to review these policies periodically for any changes.
Right to Refuse Service
We reserve the right to refuse service to anyone, for any reason, at any time, without prior notice.
Official Website
Orders are serviced only through our official website:
🌐 www.llurehomeandliving.com
We do not accept or process orders, nor are we responsible for any orders placed through other platforms or websites.
Shipping & Service Region
We currently ship and service orders only within India.
Website Content Accuracy
While we strive for accuracy, there may occasionally be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotional offers, shipping charges, delivery timelines, or availability.
We reserve the right to correct, update, or cancel such information at any time—including after an order has been placed—without prior notice.